On-going Projects

2022. 12. - 2025. 11.
"Quality Management Innovation based on Industrial Internet Platform," National Research Foundation of Korea, Korea, Principal Investigator.

Completed Projects

2022. 03. - 2024. 02.
"Development of a Resource Diagnosis Methodology for Product Quality Enhancement in Cloud Manufacturing System," National Research Foundation of Korea, Korea, Principal Investigator.(Summary)
2021. 06. - 2022. 05.
"Development of a Faulty Machine Diagnostic Method in Serial-Parallel Multistage Manufacturing Process: Production Log Data-Based Approach," National Research Foundation of Korea, Korea, Principal Investigator.(Summary)
2019. 03. - 2022. 03.
"Development of an Operational Big Data-based Adaptive Process Control Method and its Extension to Multi-Stage Multi-Response Manufacturing Processes," National Research Foundation of Korea, Korea, Principal Investigator. (Summary)
2017. 05. - 2021. 12.
"Development of Living Lab Infrastructure to Test New Products and Services in Smart Safety Industry," Ministry of Trade, Industry and Energy, Korea, Co-Principal Investigator. (Summary)
2019. 08. - 2021. 07.
"Development of Process Paths Deduction Method for Clustered Failure Chips Control on Wafer Maps," SK Hynix, Korea, Co-Principal Investigator. (Summary)
2020. 12. - 2021. 03.
"Customer Experience on Data Privacy: Assessment of Key Elements and Their Relationships," Samsung Electronics, Korea, Principal Investigator. (Summary)
2020. 03. - 2020. 07.
"Development of an Effective Data Visualization Framework," Samsung Electronics, Korea, Principal Investigator. (Summary)
2018. 01. - 2019. 11.
"Big Data-based Energy Demand Forecasting and Cost Minimizing Method of Distributed Generation Infrastructure," POSCO, Korea, Co-Principal Investigator. (Summary)
2017. 01. - 2017. 11.
"Development of an Energy Big Data Platform and Energy Demand Forecasting Methods," POSCO, Korea, Principal Investigator. (Summary)
2017. 01. - 2017. 11.
"A Study for Smart City Development Strategies: An Energy Big Data-based Open Innovation Approach," POSCO, Korea, Principal Investigator. (Summary)
2016. 07. - 2017. 02.
"Strategic Use of AI Methodologies in Steel Industry," POSCO, Korea, Principal Investigator. (Summary)
2016. 04. - 2017. 09.
"Development of a Vessel Energy Efficiency Prediction Model Using Data Analytics," Korean Register, Korea, Co-Principal Investigator. (Summary)
2016. 12. - 2019. 11.
"Process Optimization through Process Mining and Big Data Analytics," National Research Foundation of Korea, Korea, Principal Investigator. (Summary)
2016. 10. - 2016. 12.
"Development of an Open Platform-based Wellness Support Service for College Students," Daegu Technopark, Korea, Principal Investigator. (Summary)
2014. 05. - 2017. 04.
"Development of a System Informatics-based New Service Development (SI-NSD) Framework," National Research Foundation of Korea, Korea, Principal Investigator. (Summary)
2014. 05. - 2016. 04.
"Development of New Service Concepts for Driving Safety Enhancement," Korea Transportation Safety Authority, Co-Principal Investigator. (Summary)
2014. 05. - 2016. 04.
"Development of a Visualization-mediated Interactive PSS Evaluation-Design Method," National Research Foundation of Korea, Korea, Principal Investigator. (Postdoctoral Researcher Chie-Hyeon Lim). (Summary)
2014. 04. - 2014. 09.
"Design of a Health Insurance Big Data Platform for Healthcare Services," National Health Insurance Service, Korea, Investigator. (Summary)
2014. 01. - 2015. 12.
"Development of an Open Platform for Smart Wellness Services," National IT Industry Promotion Agency, Korea, Investigator. (Summary)
2013. 06. - 2015. 05.
"Hypertension Patient Management Services: A Service Science Approach," Ministry of Health and Welfare, Korea, Co-Principal Investigator. (Summary)
2013. 10. - 2014. 02.
"Development of Maritime Telemedicine Assistance System based on Healthcare and IT Convergence," Korea Health Industry Development Institute, Korea, Co-Principal Investigator.
2012. 06. - 2012. 12.
"Development of New Convergence Business Models," KT, Co-Principal Investigator. (Summary)
2012. 05. - 2014. 04.
"Development of a PSS Quality Evaluation Scheme: Customer-centered Approach with a PSS Lifecycle Perspective," National Research Foundation of Korea, Korea, Principal Investigator. (Summary)
2012. 01. - 2012. 04.
"Development of Customer-centric VRM Service Concepts," KIA Motors Corp., Principal Investigator. (Summary)
2011. 02. - 2011. 11.
"Development of an UX Evaluation Scheme for Product-Service Systems," Samsung Electronics, Principal Investigator. (Summary)
2010. 04. - 2013. 05.
"Development of an Innovative Service Laboratory for Service Testing," Ministry of Knowledge Economy, Korea, Co-Principal Investigator. (Summary)
2010. 01. - 2010. 04.
"Evaluation of the Impact of BLU/Q Customer Loyalty Program," Hyundai Motor Company & Kia Motors Corp., Principal Investigator.
2008. 09. - 2011. 08.
"A Framework of Innovative Product-Service System Development for Sustainable Value Creation," Ministry of Education, Science and Technology, Korea, Principal Investigator. (Summary)
2008. 07. - 2008. 09.
"Customer Satisfaction Survey of Korea Education Network Services," Korea Education Network, Korea, Principal Investigator.
2008. 06. - 2009. 05.
"Servitization of Products: Identification of Key Success Factors and Development of a Systematic Procedure," Korea SANHAK Foundation, Korea, Principal Investigator. (Summary)
2008. 04. - 2009. 02.
"Multistage-PRIM for Steel Manufacturing Processes: Methodology Development and Validation," GIFT at POSTECH, Korea, Principal Investigator. (Summary)
2008. 02. - 2008. 08.
"R&DE for Steel Manufacturing Equipment," POSCO, Korea, Investigator.
2008. 11. - 2009. 10.
"Data Mining Approach to Multistage Manufacturing Process Optimization Considering Missing Values and Data Insufficiency: Development and Validation of Enhanced MS-PRIM," KRF, Korea, Principal Investigator.
2007. 06. - 2007. 12.
"Development of a Quality Management Framework for IPTV Service," KT, Korea, Investigator.
2007. 02. - 2007. 12.
"Development of a Research Framework for Service Innovation," POSTECH, Korea, Principal Investigator. (Summary)
2007. 02. - 2007. 12.
"Development of a Requirement Engineering Framework for POSCO's High Speed Continuous Casting Machine," POSCO, Korea, Principal Investigator. (Summary)
2007. 12. - 2008. 11.
"Data Mining Approach to Integrated Optimization of Multistage Manufacturing Processes: Development and Validation of Multistage-PRIM," KRF, Korea, Principal Investigator. (Summary)
2006. 04. - 2013. 04.
"BK21 Project - Phase 2," Ministry of Education, Investigator.
2006. 11. - 2007. 10.
"Data Mining Approach to Optimizing Intelligent Processes: Development and Validation of Enhanced MR-PRIM," KRF, Korea, Principal Investigator. (Summary)
2005. 06. - 2006. 05.
"Design Process for Business Performance Metrics: Framework Development and Validation," Korea SANHAK Foundation, Korea, Principal Investigator. (Summary)
2005. 06. - 2005. 11.
"Development a Customer-centered Convergence Service Portfolio in Telecommunication's Industry," ETRI, Korea, Principal Investigator. (Summary)
2004. 06. - 2005. 06.
"Identification of the Causal Relationship between Network Performance and Customer Satisfaction/Loyalty: An Empirical Study on High Speed Internet Services," MIC, Korea, Principal Investigator. (Summary)
2004. 12. - 2006. 11.
"Robust QFD: Methodology and Web-based Software Development," KRF, Korea, Principal Investigator. (Summary)
2003. 05. - 2003. 11.
"Path Analysis of Factors Associated with Service Quality in Telecommunication Services Using SEM"ETRI, Korea, Principal Investigator. (Summary)
2002. 04. - 2002. 12.
"Development of a Customer Value Added Enhancement Framework for Telecommunication Services," ETRI, Principal Investigator. (Summary)
2002. 11. - 2003. 04.
"Development of a Human Model Generating System for Ergonomic Automobile Interior Design and Package Layout in Virtual Environment," NGV, Investigator.
2001. 03. - 2001. 12.
"Enhancing Customer Value Added in Internet-Based Telecommunication Services Using QFD," ETRI, Principal Investigator. (Summary)
2001. 12. - 2002. 11.
"Improving the Perceptional Quality of Car Interior," Hyundai Motor Company, Investigator.
2001. 10. - 2003. 09.
"Integrated System for Real-time Process Monitoring, Diagnosis, and Control: Quality Improvement for Batch Processes," Korea Research Foundation, Principal Investigator.
1999. 07. - 2000. 02.
"Multiresponse Systems: A State-of-the-Art Search and Comparative Study," Postech, Principal Investigator.
1999. 07. - 2000. 02.
"Development of a Six-Sigma Improvement Model: Reducing the Variation of Tin Plates' Hardness," POSCO, Principal Investigator.
1999. 04. - 2000. 03.
"Service Quality Level in the Information and Telecommunications Industry: Evaluation and Improvement Plans," POSTECH Information Research Laboratories (PIRL), Principal Investigator.
1999. 11. - 2006. 03.
"Human-centered Product Design," Ministry of Education, Investigator.
1999. 10. - 2000. 09.
"Models for Packaging and Evaluating Technologies," POSCO, Investigator.
1998. 11. - 2002. 10.
"Evaluating the Usability of Home/Office Equipment," MOST, Investigator.
1998. 11. - 1999. 10.
"Development of an Adaptive Process Control Systems - Phase II," LG Micron, Investigator.
1998. 10. - 2000. 09.
"Improving the Usefulness of QFD," MOST, Principal Investigator. (Summary)
1997. 10. - 1998. 09.
"Evaluating the Usability of Electronic Products," MOST, Investigator.
1997. 10. - 1998. 12.
"Development of an Adaptive Process Control System," LG Micron, Investigator.
1995. 08. - 1996. 01.
"Pepsi Canning Line Efficiency Improvement," Laurel Packaging, Inc..
1994. 08. - 1997. 08.
"Total Quality Improvement," IBM, Investigator.
1993. 05. - 1994. 05.
"Development of a QFD Decision Support System (with H. Moskowitz)," Microsoft Corp., Co-Principal Investigator.
1992. 08. - 1993. 08.
"Spreadsheet Decision Support System for QFD," Center for the Management of Manufacturing Enterprises, Purdue University, Principal Investigator.
1992. 08. - 1993. 08.
"Fuzzy Multicriteria Models for QFD," Purdue Research Foundation, Purdue University, Principal Investigator.